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Content Marketing

What Does a Content Marketing Agency Do?

Learn what a content marketing agency is, what services it offers, and what benefits you can expect from hiring one.

A content marketing agency is a type of marketing agency.

In particular, a content marketing agency works for your brand to create, strategize, and manage your content to help achieve business goals. 

An agency may manage all aspects of content marketing from building brand awareness to engaging customers with the overall aim of broadening reach and driving business growth.

Key Takeaways (TL;DR)

  • Content marketing is a form of inbound marketing that can establish your brand as a thought leader, engage customers, and develop brand awareness.
  • A content marketing agency is a particular type of marketing agency that focuses on providing clients with content marketing, through blogs, social media, SEO, or email newsletters.
  • There are several benefits to hiring a content marketing agency including saving time, working with a team of specialized content experts, and getting access to measurable results or reports.

What Is Content Marketing?

Content marketing is a form of inbound marketing. It draws an audience in with valuable and relevant content, rather than pushing outbound promotional messaging.  

Content marketers create brand awareness by educating a target audience and building authority. 

By providing helpful and valuable information, content marketing can establish your brand as a thought leader, build trust, and help potential customers make informed purchasing decisions. 

Examples of content marketing include blogs, landing pages, social media, email, videos, webinars, infographics, newsletters and podcasts. 

Essentially, content marketing is text, video, audio, or imagery that provides value and supports your audience throughout the customer journey.

What Is a Content Marketing Agency?

A content marketing agency, or content agency, is a team of content experts, including strategists, writers, editors, storytellers, SEO specialists, designers, and data analysts. 

This team may manage content marketing aspects such as creation, strategy, and measurement or reporting. 

The primary goals of a content marketing agency are to increase brand visibility, expand your reach, drive website traffic, and generate leads or conversions that lead to sales. 

Content marketing agency vs. traditional marketing agency

Content marketing agencies and traditional marketing agencies share the same goal: to drive business growth and increase sales for the brands they represent. The difference is in the approach.

  • Content marketing agencies specialize in inbound digital strategies by building an intentional connection between a brand and its target audience through storytelling, educational, and engaging content.
  • Traditional marketing agencies include offline outbound strategies, such as print, TV, radio, and direct mail.

What Does a Content Marketing Agency Do?

Let’s take a look at some of the key areas that content marketing agencies focus on.

Content strategy and planning

A content marketing agency will develop an overall strategy that guides your brand’s content creation, delivery, management, and goals. 

During the strategy and planning phases, the content agency examines the brand’s goals, target audience, and customer journey.

Before creating content or planning a content calendar, the team discusses content types, messaging, keywords, and how performance will be measured. 

Content inventory and audit

As part of the content strategy, the agency will explore what content (if any) you already have, catalogue it and analyze its success. 

In this phase, the team will determine if content gaps exist and consider where existing content fits into the overall strategy.

Content creation 

Once a content strategy is in place, the content marketing agency will get to work conceptualizing and creating content according to the plan. 

Then, content creators will begin producing and compiling the text, video, audio, and imagery that comprises engaging, relevant, and helpful content for the target audiences. 

Search engine optimization (SEO)

As part of content creation and strategy, the agency will use SEO to maximize the visibility of your content. They will research and analyze keywords and identify seed keywords, short-tail keywords, and long-tail keywords to prioritize throughout your brand’s content and platforms.

Social media and email content 

Social media and email strategies may also become part of what your content marketing agency offers.

However, some agencies, such as social media marketing agencies and influencer marketing agencies may focus entirely on a brand’s social media presence.

Publishing and distribution

A content marketing agency will schedule and publish content across multiple channels according to a content calendar. 

Maintenance and metrics

Most content marketing teams set up a schedule for reviewing content and measuring quality and success. Content is monitored, inventoried, and audited according to key performance indicators (KPIs) such as website traffic, social media engagement, email subscribers, lead generation, and sales. 

Reporting

Once performance data is collected and analyzed, the content agency will share the results with your team, provide insights and discuss recommendations for moving forward.

Why Hire a Content Marketing Agency? The Benefits

There are several benefits to hiring an agency:

  • Specialized expertise: A specialized team highly focused on content marketing.
  • Up-to-date knowledge: Specialists are conscious of trends, principles, and best practices.
  • Perspective and objectivity: Allows for fresh ideas and benefits of outside experience.
  • Time savings: Allows your team to focus on other aspects of the business.
  • Expert content production: Highly skilled content creators are working for you.
  • Measurable outcomes: An agency is experienced in tracking and reporting results.
  • Long-term strategy: Help developing a sustainable and flexible content strategy.

Final Thoughts

A content marketing agency team is comprised of several content experts, strategists and creators with the expertise and knowledge to elevate your brand’s online presence and engage your target audiences. 

Each role on a content marketing team is specialized to provide a cohesive and comprehensive service, from strategy and creation to execution and analysis. 

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